Unfortunately we are currently so busy we are ONLY able to assist EXISTING clients at present.
- All works including investigations, repairs, servicing & safety checks.
- ALL Heating Problems fixed.
- Experienced, Expert, Friendly.
- Local to YOU (KT & TW postcodes).
- Boilers, Leaks, Megaflos, Warm Air, HIUs fixed.
Unfortunately we are currently so busy we are ONLY able to assist EXISTING clients at present.
IF you have used us before then EMAIL us to organise a visit - info@glowmaintenance.co.uk.
See why over 500 other local clients have scored us 9.9/10 !!
Charges
All visits are charged at our standard rates, unless a fixed price for the work has been agreed in writing; or for basic boiler servicing or gas safety certificates.
| Fixed price work | ||
|---|---|---|
| BASIC boiler service | £105+VAT* | This is for a basic service to satisfy manufacturer’s warranty and many insurance requirements. While it prevents some more common issues from arising, it does not investigate problems or fix them, and does not offer any guarantees against future issues arising. |
| Domestic Gas Safety Check | £105+VAT* | Covers up to 3 domestic gas appliance and we INCLUDE a FREE basic boiler service at the same time, as long as one of the appliances is a domestic boiler. |
| As of Oct '22 it is now a requirement to have a Carbon Monoxide alarm in any room with a gas appliance (except a hob/cooker), this may mean you need multiple alarms. If not present we WILL fit one (£28+VAT per alarm) to allow us to sign off the certificate without the need for a chargeable return visit; let us know if you would NOT like us to fit an alarm where there isn't one. |
||
| *Should you like or require any additional works, such as servicing a second appliance (such as a Megaflo, unvented cylinder, fire etc), investigating any other problems or carrying out any other works etc; then the visit will revert to our standard charges below. | ||
| Standard Rates - apply to all visits other than those above | ||
| Domestic Works | £120+VAT per hour |
Applies to all domestic heating, plumbing and gas works. |
| Non-Domestic | £150+VAT per hour |
Applies to all non-domestic/commercial heating and gas works - defined by type of appliance and gas network size |
| We have a minimum fee for any visit equivalent of 1hr, that covers up to the first hour; after this, we round the visit time DOWN to the nearest 10mins. E.G. a visit of 1hr 18mins would be charged at 1hr 10mins. | ||
| Fixed price work | |
|---|---|
| BASIC boiler service | £105+VAT* |
| This is for a basic service to satisfy manufacturer’s warranty and many insurance requirements. While it prevents some more common issues from arising, it does not investigate problems or fix them, and does not offer any guarantees against future issues arising. | |
| Domestic Gas Safety Check | £105+VAT* |
| Covers up to 3 domestic gas appliance and we INCLUDE a FREE basic boiler service at the same time, as long as one of the appliances is a domestic boiler. | |
| *Should you like or require any additional works, such as servicing a second appliance (such as a Megaflo, unvented cylinder, fire etc), investigating any other problems or carrying out any other works etc; then the visit will revert to our standard charges below. | |
| Standard Rates - apply to all visits other than those above | |
| Domestic Works | £120+VAT per hour |
| Applies to all domestic heating, plumbing and gas works. | |
| Non-Domestic | £150+VAT per hour |
| Applies to all non-domestic/commercial heating and gas works - defined by type of appliance and gas network size | |
| We have a minimum fee for any visit equivalent of 1hr, that covers up to the first hour; after this, we round the visit time DOWN to the nearest 10mins. E.G. a visit of 1hr 18mins would be charged at 1hr 10mins. | |
If we are unable to park close to the job, then getting items from the van will add to the time and cost of the works.
While we are happy to look at photos to give you an indication of how long a job will take, and how much it will cost, we do not offer free estimate visits; except for some larger works such as boiler and cylinder upgrades.
ALL visits that require some sort of investigation are chargeable.
Call Us on 0208 607 0449 OR email us on
info@glowmaintenance.co.uk
After the first hour we calculate rates by rounding DOWN to the nearest 10mins NOT UP to the nearest hour or half hour like other firms.
For example if a visit takes 1 hour and 18 minutes you only pay for 1hr and 10mins - if less than an hour on site, we still have a set fee of 1 hour to factor in getting to you, i.e. travel time, petrol e.t.c
Most of the time with domestic boiler and hot water repairs we will be able to diagnose the cause of the fault within an hour, so usually covered by the minimum fee, and from there we can give you options and costs for the actual repair itself, if it is not something we can fix there and then. Please note that with trickier issues, if the visit takes a little longer, then it will cost a little more.
With commercial systems /appliances, these are often more complex and can take longer for us to assess, diagnose and repair.
Obviously, we are unable to offer any guarantees against other problems arising with the system in the future, should you like some sort of one cost cover all solution you may wish to investigate a British Gas service contract?
If after our initial investigation we need to order a part, or the problem is not a quick fix, then we will discuss options and let you know the associated additional costs.
If access is difficult, for example cupboards need to be removed, if we are unable to easily turn water supplies off and on again, or other components fail due to wear and tear or old age during the course of our work etc, this will obviously add to our time and therefore the cost.
Old style systems that refill by water trickling in from a loft tank can airlock or sludge can move around during works causing blockages; this can significantly add to work times and costs.
We are unable to accept any responsibility for further works or damage due to concealed fittings that may loosen during any works. The ONLY fittings that are allowed to be inaccessible are soldered fittings.
Should you like us to visit to run through options or problems then these consultation visits are also chargeable at our standard rates.